Add-on Billing

Founded in 2010 and headquartered in Walnut Creek, California, GridX Inc. partners with utility providers, energy suppliers, and technology companies to progress the digital transformation of their business. The goal is to accelerate the clean energy transition toward a carbon-neutral economy.

The GridX Enterprise Rate Platform is a comprehensive suite of big data rate analytics solutions that streamline the design, implementation and marketing of emerging rate structures and customer programs, and increase consumer adoption of distributed energy resources (DERs), all while managing the complex billing needs of a distributed grid.

GridX is a turnkey suite of intelligent software tools to optimize business processes in the utility industry, such as utility billing, new rate and program design, revenue analysis, settlement, and customer engagement.

The vast majority of consumers aren’t even aware that they have a choice between different electricity rates, and many people aren’t aware of alternative rate types either, such as time-of-use rates and real-time pricing. A surprising number of people even struggle to understand their current utility bill. This is where GridX comes in.

Based on hundreds of thousands of data points from smart meters, our solutions provide essential advice on making clean energy choices with highly accurate bill impacts. This is essential for utility businesses and municipalities in the process of selecting energy plans on behalf of their community.

From helping utilities design and implement new rates, to matching customers with those optimized for them, and accurately calculating the impact of energy-related actions on bills, GridX empowers energy suppliers to swiftly deploy the modern electric rates and programs needed to decarbonize.

GridX systems are cloud-based and calculate millions of bills in real time across any rate. It provides customers up to penny-level accuracy and articulates the cost impact of their utility service and clean energy decisions.

We allow customers to understand ways to save and how their behavior will impact the cost of energy.

These solutions improve customer experience and help establish a personalized and optimized ecosystem that includes the renewable electricity technologies individuals have installed.

Our Enterprise Rate Platform includes numerous solutions to make it easier to develop optimal utility plans.

GridX Design helps providers develop pricing strategies that incentivize customer behavior change toward clean energy adoption and grid reliability goals. It also ensures rate designs lead to revenue recovery. This tool enables users to create advanced rate and tariff structures based on smart meter data and customer information.

GridX Analyze harnesses the power of big data to identify how rate change proposals will affect your customer population. It helps you ensure customers aren’t negatively impacted or experience bill shock. This solution can compare what-if scenarios including fleet electrification, program enrollment, load shift, DER adoption, and other factors to determine the true cost of energy decisions.

GridX Empower  is a robust set of rate, cost and bill analysis APIs that deliver personalized and insightful marketing and educational content that is used to provide consistent results and analysis to all engagement channels, including MyAccount, leading third-party engagement portals, mobile apps, IVR, call center apps and more.  With data volumes continually increasing and rate structures becoming ever more complex, GridX aims to resolve confusion about energy bills with easy-to-understand information driven by high-quality analytics. Utility companies nationwide already use GridX Empower to show millions of customers the exact value of their clean energy decisions.

GridX Explore shows customers the potential of the various clean energy technologies available to them. For example, solar roofs, electric vehicles, and storage. Supported by powerful visuals, the UI lets users bundle these solutions and maximize their savings potential.

GridX KAM simulates hypothetical future scenarios using different load profiles known to the utility industry. This enables key account managers (KAMs) to respond to inquiries from economic development teams within large business customers. GridX KAM provides them with automation that makes it possible to evaluate cost implications across the entire account management system.

GridX CSR is a suite of cutting edge tools that allow your business’s customer service representatives (CSRs) to easily answer questions about rates, pricing, and bill impacts.

GridX’s headquarters are located at 712 Bancroft Rd., #844, Walnut Creek,CA 94598 United States.

For specific inquiries or to schedule a demo, reach out through our contact form and a GridX specialist will get in touch with you.

You can also call us at (408) 909-2168 or reach us through instant messaging on our LinkedIn channel.

To learn more about GridX, visit our video channel or see our latest blog posts. Also stay on the lookout for our latest resources and podcasts.