Resources
Data Sheets
Rate Marketing
The GridX Rate Marketing Tool enables utilities to more effectively and efficiently market new rates, maximizing customer adoption.
Key Account Management
The GridX Key Account Management Tool empowers users to become Trusted Advisors through powerful real-time insights.
CSR Bill Analysis Tool
The GridX CSR Bill Analysis Tool enables CSRs to perform ad hoc rate analyses in real time to more effectively answer questions about rates, pricing, bills and costs.
Community Solar
The GridX BOS Cloud supports multi-party settlement which can be used to enable complex business models, such as Community Solar.
GridX for CCA
GridX for CCA solution is customized and optimized version of BOS Cloud specifically designed to support CCA operations.
Complex Billing Solution
GridX’s Complex Billing System is a cloud-based, interval-based billing solution developed to support ANY complex rate and billing scenario.
Retail Energy Providers
To maximize profitability and customer retention, REPs must have cutting edge, revenue-grade billing and analytical tools that provide superior business intelligence.
Presentations
Key Account Management
Cost, Rate and Bill Analysis: A must-have CRM component for Key Account Managers
GridX / SCE PLMA Presentation
Optimizing Time-of-Use Participation while Maximizing Customer Satisfaction.
Rethinking Utility Rating Engines
PG&E and GridX presentation on the importance of “Rethinking Utility Rating Engines for a Customer-Centric Utility.
Cloud-Based, Drop-in Complex Billing System
Many utilities are struggling with manual approaches to Complex Billing and/or legacy systems that are no longer supported. Learn about the new GridX cloud-based billing solution that can be quickly implemented and completely transform your current manual processes or end-of-life commercial systems.
TOU Best Practices from Industry Leaders
Hear from leaders at Consumers Energy, PSEG-Long Island, Sacramento Municipal Utility District (SMUD), and SCE their TOU Best Practices, along with advice on how to successfully champion these transitions internally
Videos
Big Data Utility Rating Engine Case Study
Case Study discussing how PG&E has used GridX’s Big Data Rating Engine to support rate transitions.
Other
Awkward Questions
As the California Energy Market reshuffles with the rapid growth of CCAs, potential conflicts of interest may arise with third parties.
SCE Case Study by SECC
Engaging Consumers in Time-of-Use Rates. Learn how GridX supported SCE’s Time-of-Use transition.
Rate Engineering
Rate Engineering, driven by Whole Population Rate Analysis, is the future of Rate Reform.
The “Church Problem” in Rate Design
A real-world example of an embarrassing error resulting from the sampling approach employed in traditional utility rate designs.
Rethinking Utility Rating Engines
Utility rating engines and pricing infrastructures are being stretched to their limits, catalyzing the need for new capabilities. (Authored by TMG Consulting)
Personalization is Key to Unlocking the Smart Energy Future
POWERGRID International article featuring SECC research, discussing SCE’s TOU campaign which includes rate and cost analysis provided by GridX.