Key Account Management Tool

Customer Service

The GridX Key Account Management Tool and CSR Bill Analysis Tool empower users to become Trusted Advisors through powerful real-time insights.

Key Features

  • Web-based Tool puts key information at the user’s fingertips instantly
  • Instant Export of Rate Analysis to Excel or pdf files
  • Rate and Cost analysis based on actual or hypothetical usage
  • Complete Energy-use scenarios, including what-if rate enrollment, program participation and loads
  • Built-in Intelligence to manage rate and program eligibility and compatibility rules
  • Out-of-the-Box Support for rate and bill analysis including modified loads due to solar, EV, and load shifting
  • Salesforce Application available

Scenario-based Analyses

The GridX Key Account Management Tool provides dashboard-like business intelligence so managers can instantly find the “best” rate for all of their accounts. Key Account Managers can also perform a variety of personalized and scenario-based usage, rate, bill and cost analyses for a large customer across the customer’s organizational hierarchy.

A Complete Solution

The combination of batch rate analyses and real-time, “what-if” scenario-based rate analyses provides a complete solution for Key Account Managers. Our powerful tool provides immediate answers for customers’ bill and cost questions and produces professional reports quickly.

Related Content

Key Account Management Brochure

The GridX Key Account Management Tool empowers users to become Trusted Advisors through powerful real-time insights.

Easy Button for Key Accounts

Utilizing an Enterprise Rating Engine, a Key Account Management solution provides Key Account Managers with always-on answers coming from customers’ most recent data. 

Key Account Management Webinar

Rate and Cost Analyses for Key Account Managers, a CS Week Webinar Presentation