The need to support complex rates and business models is greater than it’s ever been. Many utilities are struggling with manual approaches to Complex Billing and/or legacy systems that are no longer supported. New, cloud-based, solutions are now available that can be quickly implemented and completely transform the current manual processes or outdated commercial systems.
This presentation will introduce a cost effective path to upgrade such manual processes and legacy billing engines with a drop-in replacement using a cloud-based solution. Participants will learn how modern, cloud technology is being applied to Complex Billing and see a migration path for these in-house developed and stranded applications.The challenges and benefits of this upgrade methodology will also be discussed.