Events
BOS Cloud – CIS Reimagined for Modern, Digital Customer Experiences
GridX Presentation hosted by TMG Utility Forum: Bringing the Digital Utility to Life. Presenting: Jian Zhang, CEO GridX Joseph Santamaria, […]
- When: October 6, 2020
- Time: 11:30 am - 12:15 pm PST
- Location: Webinar
Rate and Cost Analysis for Key Account Managers
GridX Webinar: Upgrade your customer service through Key Account Management Tools focused on rate, bill and cost analysis across complete […]
- When: October 8, 2020
- Time: 9:00 am PST
- Location: Webinar
The New Customer Engagement Journey: Finding a New Normal
Consumers are more reliant than ever on energy and communications services. How does the energy industry build trust and satisfaction […]
- When: October 21, 2020
- Time: 12:45 pm - 2:00 pm ET
Southern California Edison & GridX Presentation for PLMA Conference
Optimizing TOU Rate Plan Participation while Maximizing Customer Satisfaction Time of Use rate plans provide a great incentive for consumers […]
- When: November 11, 2020
- Location: On-Demand
Rethinking Utility Rating Engines for a Customer-Centric Utility
Leading utilities are incorporating customer analytics, advanced rate modeling and price & cost transparency as part of the customer journey. […]
- When: November 19, 2020
- Time: 9:45 am - 12:00 am PST