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Rewarding Flexibility for Commercial and Industrial Customers By Matt Ross With the shift towards renewable energy, utility rates are being […]

By Ping Wang, Director of Wholesale Energy Market About 80% of U.S. electric power supply is managed by an organized […]

By Dominique De Wit, GridX Energy Advisor Across Northern California, a growing number of rooftop solar panels are sparkling in […]

We all know why they are called Key Accounts – their numbers are small, but they are the biggest users […]

Product life cycle management is defined as follows: “In industry, product lifecycle management (PLM) is the process of managing the entire […]

Whole Population Rate Analysis is the process of calculating bills for an entire utility’s customer population on a current and […]

Customer Information Systems (CIS) are the central nervous system for the Customer Line of Business within Utilities.  They are heavily […]

Improving customer engagement has dual benefits for utilities, increased rate of return through rate cases and reduced operational cost by […]

If your utility does not yet provide TOU rates or only offers them on a limited basis, chances are that […]